Field Coordinator

Fulltime I location Zagreb

We are an international market research agency specializing in the construction, installation, do-it-yourself, and residential sectors. As our business is growing still, we are extending our team in Croatia! We are particularly proud of our Zagreb office, which opened in 2021. In the past two years, we have become among the 3 largest market research agencies in Croatia. To date, we have grown to include more than 20 full-time employees, and we are still expanding. We are searching for a Field Coordinator to join our thriving team in Zagreb, Croatia. 

As a Field Coordinator at USP Marketing Consultancy, you will be responsible for managing the fieldwork in projects which includes communication with our partners (fieldwork suppliers) all around the world and helping them to improve their performance, achieve better results and make sure that each research project meets the quality standards. You will be dealing with quantitative (online and over the phone) and qualitative research projects (in depth interviews, focus groups).


  • Act as the primary contact for our fieldwork suppliers and monitor their performances closely
  • Address and resolve problems that arise during fieldwork on a daily basis
  • Enhance the performance of our partners through continuous improvement initiatives
  • Deliver reports to the Project Manager and the rest of the research team internally
  • Implement quality control measures to uphold the accuracy and reliability of the collected data


  • Relevant university degree or corresponding certificate in social sciences, economy, or data analytics
  • 3-5 years of relevant work experience in a fast-paced environment
  • Strong communication skills, both in written and personal communication
  • Goal-oriented person with problem-solving mindset
  • High organization and prioritization skills
  • Analytical thinking and attention to details
  • Fluency in English


  • Competitive salary (depending on knowledge and experience)
  • Permanent contract, with a 6-month standard probation period
  • Annual bonus (“vacation allowance”) in value of 8% of your gross annual income
  • Personal development plan with a training schedule
  • Possibility of hybrid work after Manager approval
  • Paid travel allowance when working from the office
  • Paid home allowance when working from home
  • Exciting trips to Rotterdam and an annual company getaway
  • Welcoming and inclusive corporate culture, highly appreciated by employees
  • Wonderful office environment, with a pleasant coffee corner and fun-loving local team


30 Years of Success: With over three decades of excellence in the industry, we have built an international reputation as a market research leader.

Global Experience and Impact: We offer an opportunity to gain unique international business experience cooperating with renowned global multinational corporations, leaders in their categories. We provide them insights and consultancy about their brand, customer journeys, performance, market opportunities, e-commerce, multi-channels etc.

Culture That Inspires: If you are interested in working in a positive and inclusive multicultural atmosphere where you can utilise your current knowledge, personally develop, gain interesting and valuable business experience and have a chance for promotion - then we are your type of an employer. In addition to a high degree of drive and involvement, fun is high on our agenda.

Personal & Professional Development: Your growth is our priority! Unlock your potential with our Personal Development Plan and access a tailored training schedule designed to enhance your skills and talents.

Supportive Leadership: Our team leaders and managers are dedicated to guiding and supporting you, ensuring you reach your full potential and there is a bi-annual evaluation and consideration moment to ensure you are on track.


Check out our website at and take a look at the stories of our employees on the LinkedIn page ‘Working @ USP Marketing Consultancy’. Don't miss out on this fantastic opportunity to grow and develop with USP Marketing Consultancy! Send us your application today by clicking the apply button, fill out the form and upload your resume to finalize it. For additional information feel free to reach out to our HR Business Partner, Petra Maros at [email protected]